Each subscription order contains a unique handpicked bouquet. Seasons change and so will your Bloomsy Box!

Your first BloomsyBox will be delivered on the date you selected upon checking out. Following your first shipment, your future shipments will arrive each month according to the delivery date of your first shipment. We deliver Tuesday-Friday.

Definitely not! We love to surprise our subscribers and we have a strict research-based schedule so you will never receive the same bouquet. You may receive bouquets with similar flowers, but always in different seasonal colors. Each order will be unique and different, each time.

Yup! When purchasing the subscription before checking out you can select if it is a gift and if you would like this gift to auto-renew or not. You can even add a Gift Message :) When you purchase a gift subscription, it will automatically live in your customer portal if you are an existing member. You will be able to manage delivery dates for the recipient and you will receive shipment notifications every time the order ships.
The recipient can make adjustments to their orders too. He/she will need to do so by contacting us at info@floralfirstclass.com.

You will be billed for your plan immediately upon signup. After the subscription cycle ends (month-to-month, 3, 6, 12 months), if you signed up for auto-renewal, you will be billed 8 days before your next shipment arrives.

Yes, you can skip a shipment or pause your subscription anytime. You will not be charged for skipped months. Contact us at info@floralfirstclass.com and we will be happy to assist you.

If for any reason you need to contact us, we are here for you! You can chat with us directly on our website, from 9 am to 6 pm, Monday – Friday. By email at info@floralfirstclass.com, 7 days a week, we typically respond in 24 hrs. You can also call us, we will be more than happy to talk with you. You can reach us Monday – Friday 9 am to 6 pm at 1-800-518-0957.

If you would like to cancel your membership, you must do so before the next bill date or you will continue to be billed for the following orders. We hate to see you go! If you’re canceling due to an unsatisfactory experience, we want to make it right. Please contact us by email at info@floralfirstclass.com. To cancel your subscription, log into your account. Click on the Subscriptions tab on the top left-hand side. Scroll down to the bottom of the page and click “More Details”. Select “cancel subscription”. After this, your subscription will not continue renewing. Please note: An email will be sent to verify you have canceled your subscription and if you do not receive an email, you did not cancel. Keep in mind that we process orders as soon as we receive them, so if you need to cancel and your first order has already been processed, we will only be able to cancel upcoming orders. Please be sure to cancel your subscription before your billing date to avoid renewing your subscription for the next cycle.

Upon subscribing, you received an email with a link to manage your subscription. Using that link, you can set up and access your customer account portal. If you are unable to find the original email, you can contact customer support. If you’ve set up your account and need to log in you can access the link by selecting the icon of a person in the top right of the homepage. You can also log in here: https://floralfirstclass.com/login.

Unfortunately, we can not personalization requests to our subscriptions. Our flower designers select the best and freshest varieties according to the time of the year. We do offer a Pet-Safe Subscription that follows all of the ASPCA guidelines. You can contact us for a complete list of the varieties not included in this type of Subscription.